Sim Swap "Social Engineering"

Hello any 1 aware of this sim swap “sound like Social Engineering attack” Scenario: Someone try to pretend at operator that their sim has lost they have a lot of credentials on that sim you swap back my mobile no into my new sim thank you" one of my friend vitimized is there any idea how this work sim swap remotely @NathanHouse @mohamedatef98 @Zaid thank you to all of my instructors :slight_smile:

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